¶ … dynamic nature of the current business environment, identifying and implementing an efficient pricing strategy is one of the most critical decisions that an organization has to make when launching a new product. This was the case for Dropbox, Inc. back in 2007, when the founders, Drew Houston and Arash Ferdowsi, introduced their product in the market. According to Dropbox (2015) the idea for their business came about after Houston forgot to carry the USB drive that would transfer files from one device to another. That, together with the fact that he constantly had to email himself files when he needed to work from more than one computer, necessitated the invention of a file hosting service that provided users with remote storage over the internet. However, the pricing strategy posed a problem particularly because consumers were not accustomed to cloud storage services and they could not figure out a way to make them pay (Teixeira and Watkins, 2014).
The best decision the founders made for their business was to adopt the Freemium pricing concept, which would allow consumers to enjoy basic services for free then pay for premium versions. In fact, the business had 4 million users in January 2010, and by November 2010, this had grown to 200 million (Teixeira and Watkins, 2014).
Due to increased competition, it is imperative for Dropbox to re-evaluate its pricing strategy and assess whether it will still give it a competitive advantage in the future. This text takes...
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